Associate Director of Operations
Norfolk & Suffolk Foundation NHS Trust · Consultant · viaNHS Jobs
£79504.00 to £91609.00
- Closing date
- 20 Oct 2026
- Posted
- 10d ago
- Specialism
- Consultant
- Sector
- Healthcare
- Reference
- nhs-5644225
This advert was published by NHS Jobs and is shown here for reference. BOQQS did not take this listing directly from the employer. View the original on NHS Jobs
Job summary
This is a pivotal senior leadership role within Norfolk and Suffolk NHS Foundation Trust, offering the opportunity to shape and deliver high-quality, responsive services across a complex and evolving system.
As Associate Director of Operations, you will work as part of a multi-professional leadership team to deliver safe, effective and high-performing services across your clinical network. You will be accountable for operational performance, quality, workforce, and financial delivery, ensuring services meet the needs of our population and align with Trust and system priorities.
You will lead with clarity and credibility, working across organisational boundaries to strengthen pathways, improve outcomes, and deliver sustainable transformation. This role requires someone who can operate confidently at scale, influence across systems, and bring together people, services and partners to deliver meaningful change.
Main duties of the job
The Associate Director of Operations will work closely with the Associate Director(s) of Nursing and Associate Medical Director(s) to ensure that high quality care is delivered within the Locality services and providing professional leadership to operational colleagues across the locality.
You will promote a culture of learning and openness and ensure clinical staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.
About us
We are looking to appoint an individual who has a passion for our work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We are seeking an inspirational and compassionate leader who will develop their teams to provide outstanding care. Previous experience working in a mental health operations setting is essential.
If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying for this role.
We are determined to create a safer, kinder and better organisation.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£79,504 to £91,609 a year gross per annum/pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
246-WSU8322519
Job locations
Wedgwood House
Bury St. Edmunds
IP33 2QZ
United Kingdom
Job description
Job responsibilities
You will be an experienced senior operational leader with a strong track record of delivering improvement within complex NHS environments. You will be comfortable working in ambiguity, managing competing priorities, and leading through periods of change.
You will bring:
- Proven experience of delivering operational performance and service improvement at scale
- Strong system leadership and partnership working across health and care
- The ability to lead, influence and motivate multidisciplinary teams
- Experience of delivering transformation and embedding new ways of working
- A values-driven approach, with a clear focus on quality, safety and outcomes
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Job responsibilities
You will be an experienced senior operational leader with a strong track record of delivering improvement within complex NHS environments. You will be comfortable working in ambiguity, managing competing priorities, and leading through periods of change.
You will bring:
- Proven experience of delivering operational performance and service improvement at scale
- Strong system leadership and partnership working across health and care
- The ability to lead, influence and motivate multidisciplinary teams
- Experience of delivering transformation and embedding new ways of working
- A values-driven approach, with a clear focus on quality, safety and outcomes
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
What you need to do now
Applications are handled by Norfolk & Suffolk Foundation NHS Trust on their own site — BOQQS does not collect CVs or hold your application. This listing closes on 20 Oct 2026.
Apply now