Clinical Support Worker

Job description

Job responsibilities

Working under the direct supervision and guidance of a Registered Nurse, Senior Healthcare Support Worker, Assistant Practitioner, or Nursing Associate, you will:

• Deliver high-quality, compassionate, and person-centred care, ensuring that the fundamental needs of service users are met, including nutrition, hydration, personal hygiene, comfort, emotional wellbeing, and social support.
• Build positive therapeutic relationships through meaningful one-to-one engagement, using a trauma-informed, recovery-focused, and non-judgemental approach that promotes trust, safety, and dignity.
• Recognise and value each service user as an individual, respecting their rights, cultural background, diversity, and personal preferences, while maintaining dignity and promoting inclusion at all times.
• Support families and carers, where appropriate, recognising their important role in recovery, communication, and ongoing care planning.
• Undertake and accurately record clinical observations, including physical health monitoring and vital signs, escalating concerns promptly to a Registered Nurse or senior clinician in line with local procedures.
• Recognise and report any changes in a service user's physical or mental health, behaviour, or wellbeing, ensuring timely intervention and support.
• Promote recovery and independence by encouraging service users to participate in therapeutic activities, community meetings, health-promoting interventions, and opportunities that support their individual goals and wellbeing.
• Contribute to creating a safe, caring, and therapeutic ward environment where service users feel respected, supported, and empowered in their recovery journey.

See enclosed JD for details on main responsibilities.

Job responsibilities

Working under the direct supervision and guidance of a Registered Nurse, Senior Healthcare Support Worker, Assistant Practitioner, or Nursing Associate, you will:

• Deliver high-quality, compassionate, and person-centred care, ensuring that the fundamental needs of service users are met, including nutrition, hydration, personal hygiene, comfort, emotional wellbeing, and social support.
• Build positive therapeutic relationships through meaningful one-to-one engagement, using a trauma-informed, recovery-focused, and non-judgemental approach that promotes trust, safety, and dignity.
• Recognise and value each service user as an individual, respecting their rights, cultural background, diversity, and personal preferences, while maintaining dignity and promoting inclusion at all times.
• Support families and carers, where appropriate, recognising their important role in recovery, communication, and ongoing care planning.
• Undertake and accurately record clinical observations, including physical health monitoring and vital signs, escalating concerns promptly to a Registered Nurse or senior clinician in line with local procedures.
• Recognise and report any changes in a service user's physical or mental health, behaviour, or wellbeing, ensuring timely intervention and support.
• Promote recovery and independence by encouraging service users to participate in therapeutic activities, community meetings, health-promoting interventions, and opportunities that support their individual goals and wellbeing.
• Contribute to creating a safe, caring, and therapeutic ward environment where service users feel respected, supported, and empowered in their recovery journey.

See enclosed JD for details on main responsibilities.