Customer Service

An opportunity to join an leading organisation who have an opening for an experienced Customer Service Administrator. The Customer Service Administrator role will be part of an team acting as a central point of contact between customers and third parties managing customer orders whilst maintaining day to day administrative support. A great opportunity to grow and development within this successful and established company.

• £33,000 to £35,000
• Hybrid
• Benefits including company bonus, company pension, healthcare and parking

Customer Service Administrator Responsibilities:

• Providing daily support to customers, managing queries relating to orders, and deliveries
• Building working relationships between customers via email and telephone
• Working closely with third parties monitoring orders through to dispatch and delivery, supporting with delays and issues
• Liaising with on-site warehouse and suppliers regards to availability
• Coordinating with internal team and keeping customers informed of changes to availability and timescale
• Creating and maintaining customer accounts for invoice processing; checking charges and discrepancies
• Managing customer data

Customer Service Administrator skills:

• Customer Service experience is essential
• Strong organisational skills and ability to multitask
• Microsoft Office Excel is essential

Apply today!