Deputy Ward Manager #1194
Douglas Macmillan Hospice · Healthcare Assistant · viaNHS Jobs
£49000.00
- Closing date
- 8 Nov 2026
- Posted
- 4d ago
- Specialism
- Healthcare Assistant
- Sector
- Healthcare
- Reference
- nhs-5689084
This advert was published by NHS Jobs and is shown here for reference. BOQQS did not take this listing directly from the employer. View the original on NHS Jobs
Job summary
We are looking for a Deputy Ward Manager to support the leadership, management and operational delivery of the In-Patient Unit, ensuring the provision of high-quality specialist palliative and end-of-life care for patients and those important to them. Reporting to the Ward Manager, this is a permanent position working 37.5 hours per week, predominantly on nights, with some day shifts required. As the designated nursing lead overnight, you will support clinical decision-making, patient flow, workforce coordination, resource management, the escalation of concerns and service continuity, ensuring care is delivered in line with organisational policies, professional standards and best practice.
Main duties of the job
The post holder will provide visible clinical and professional leadership, supporting the Ward Manager to deliver safe, effective, responsive and compassionate services. They will promote a culture of excellence, professionalism, teamwork and continuous quality improvement, ensuring that patients and families remain at the centre of all decision-making and care delivery. A key component of the role is the leadership and operational management of the night service, providing senior clinical nursing leadership outside of normal working hours. The Deputy Ward Manager will act as the designated nursing lead for the In-Patient Unit overnight, supporting clinical decision-making, patient flow, workforce coordination, effective resource management, the escalation of concerns and the maintenance of service continuity. The Deputy Ward Manager will deputise for the Ward Manager as required, providing leadership and oversight of the service in their absence. They will contribute to workforce development, clinical supervision, education and mentorship, fostering a positive learning environment that supports staff wellbeing, professional growth and high standards of care.
About us
Dougie Mac provides compassionate care and support for adults, young adults, and children with life-limiting conditions across Stoke-on-Trent and North Staffordshire. As a values-driven organisation, we strive to deliver high-quality, person-led, and inclusive care across our inpatient, community, and supportive care services. Following our merger with Approach Dementia Support and expansion into children and young adult services, Dougie Mac now supports more people than ever before across all age groups and diagnoses. Our team is made up of dedicated, skilled professionals who are committed to delivering responsive and meaningful care in line with our hospice values. We offer a collaborative working environment with access to professional development, reflective practice, and staff wellbeing support. Dougie Mac is proud to be a financially independent local charity, offering a competitive salary and benefits package including generous annual leave, contributory pension scheme, funded study opportunities, hospice-paid healthcare cash plan, and free on-site parking. Dougie Macs Adult Inpatient Unit is a 28-bed facility delivering expert palliative and end-of-life care for adults with life-limiting conditions. Our multi-disciplinary team offers 24/7 care in a purpose-built environment, focused on dignity, symptom control, and comfort. We support patients with complex clinical and emotional needs, and their families, during some of the most challenging times of life.
Details
Date posted
27 October 2026
Pay scheme
Other
Salary
£49,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
DMH1246359
Job locations
Douglas Macmillan Hospice
Barlaston Road
Stoke-on-Trent
Staffordshire
ST3 3NZ
United Kingdom
Job description
Job responsibilities
Clinical Leadership: 1.Provide visible clinical leadership and support the delivery of high-quality specialist palliative and end-of-life care. 2.Act as a role model for professional practice, hospice values and compassionate leadership. 3.Support staff in managing complex patient needs and ensure care is person-centred, evidence-based and responsive. 4.Work collaboratively with the multidisciplinary team to ensure coordinated care delivery. Leadership and Management of the Night Service 5.Hold responsibility for the operational, clinical and workforce management of the In-Patient Unit during night shifts. 6.Act as the senior nurse and lead clinical decision-maker overnight. 7.Ensure safe staffing levels, effective workforce deployment and appropriate skill mix. 8.Provide leadership and support in the management of complex symptoms, clinical emergencies and deteriorating patients. 9.Manage patient flow, admissions, transfers and discharges occurring out of hours. 10.Escalate clinical, operational, workforce and patient safety concerns as required. 11.Ensure effective communication, governance and handovers between day and night services. Operational Management 12.Support the day-to-day operational management of the In-Patient Unit. 13.Deputise for the Ward Manager in their absence. 14.Contribute to workforce planning, resource management and service development. 15.Support the achievement of quality standards, performance objectives and service resilience. Workforce Leadership 16.Support the recruitment, retention, development and wellbeing of staff. 17.Undertake line management responsibilities for designated team members. 18.Support appraisal, supervision, competency assessment and professional development. 19.Foster a positive culture of accountability, learning and continuous improvement. Service Delivery 20.Ensure the safe and effective delivery of inpatient services. 21.Coordinate holistic care for patients and families. 22.Maintain accurate patient records and contribute to a positive patient, family and staff experience. Clinical Governance 23.Promote compliance with professional standards, policies and regulatory requirements. 24.Participate in incident management, audit, quality improvement and risk management activities. 25.Support organisational learning and contribute to CQC readiness and regulatory compliance. Education and Development 26.Support workforce education, training and competency development. 27.Promote evidence-based practice, innovation and continuous professional development. 28.Maintain own professional registration and development requirements. Communication and Partnership Working 29.Develop effective relationships with multidisciplinary colleagues and external partners. 30.Communicate effectively with patients, families and carers. 31.Represent the In-Patient Unit at meetings and contribute to service development initiatives. Accountability 32.The post holder is accountable to the Ward Manager and will support the achievement of the strategic, clinical, operational and workforce objectives of the In-Patient Unit. 33.The Deputy Ward Manager has specific responsibility for the safe and effective leadership, coordination and management of the night service, including workforce deployment, clinical oversight, patient safety and service continuity outside normal working hours.
Job responsibilities
Clinical Leadership: 1.Provide visible clinical leadership and support the delivery of high-quality specialist palliative and end-of-life care. 2.Act as a role model for professional practice, hospice values and compassionate leadership. 3.Support staff in managing complex patient needs and ensure care is person-centred, evidence-based and responsive. 4.Work collaboratively with the multidisciplinary team to ensure coordinated care delivery. Leadership and Management of the Night Service 5.Hold responsibility for the operational, clinical and workforce management of the In-Patient Unit during night shifts. 6.Act as the senior nurse and lead clinical decision-maker overnight. 7.Ensure safe staffing levels, effective workforce deployment and appropriate skill mix. 8.Provide leadership and support in the management of complex symptoms, clinical emergencies and deteriorating patients. 9.Manage patient flow, admissions, transfers and discharges occurring out of hours. 10.Escalate clinical, operational, workforce and patient safety concerns as required. 11.Ensure effective communication, governance and handovers between day and night services. Operational Management 12.Support the day-to-day operational management of the In-Patient Unit. 13.Deputise for the Ward Manager in their absence. 14.Contribute to workforce planning, resource management and service development. 15.Support the achievement of quality standards, performance objectives and service resilience. Workforce Leadership 16.Support the recruitment, retention, development and wellbeing of staff. 17.Undertake line management responsibilities for designated team members. 18.Support appraisal, supervision, competency assessment and professional development. 19.Foster a positive culture of accountability, learning and continuous improvement. Service Delivery 20.Ensure the safe and effective delivery of inpatient services. 21.Coordinate holistic care for patients and families. 22.Maintain accurate patient records and contribute to a positive patient, family and staff experience. Clinical Governance 23.Promote compliance with professional standards, policies and regulatory requirements. 24.Participate in incident management, audit, quality improvement and risk management activities. 25.Support organisational learning and contribute to CQC readiness and regulatory compliance. Education and Development 26.Support workforce education, training and competency development. 27.Promote evidence-based practice, innovation and continuous professional development. 28.Maintain own professional registration and development requirements. Communication and Partnership Working 29.Develop effective relationships with multidisciplinary colleagues and external partners. 30.Communicate effectively with patients, families and carers. 31.Represent the In-Patient Unit at meetings and contribute to service development initiatives. Accountability 32.The post holder is accountable to the Ward Manager and will support the achievement of the strategic, clinical, operational and workforce objectives of the In-Patient Unit. 33.The Deputy Ward Manager has specific responsibility for the safe and effective leadership, coordination and management of the night service, including workforce deployment, clinical oversight, patient safety and service continuity outside normal working hours.
What you need to do now
Applications are handled by Douglas Macmillan Hospice on their own site — BOQQS does not collect CVs or hold your application. This listing closes on 8 Nov 2026.
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