Health Care Support Worker
Navigo Health and Social Care CIC · Healthcare Assistant · viaNHS Jobs
£25760.00 to £27476.00
- Closing date
- 30 Oct 2026
- Posted
- 6d ago
- Specialism
- Healthcare Assistant
- Sector
- Healthcare
- Reference
- nhs-5670021
This advert was published by NHS Jobs and is shown here for reference. BOQQS did not take this listing directly from the employer. View the original on NHS Jobs
Job summary
Please note that the following are essential requirements for this post:
- A valid Care Certificate issued by an NHS provider organisation (Care Certificates issued by private organisations are not accepted).
- An NVQ Level 3 in Health and Social Care qualification obtained from a UK college.
Applicants should ensure that they clearly demonstrate how they meet these requirements within their application.
Please note that we are unable to offer sponsorship or a Certificate of Sponsorship (CoS) for this post.
The Healthcare Support Worker (HCSW) is an important part of the multidisciplinary team delivering direct care to patients under the support and supervision of a Registered Nurse.The Healthcare Support Worker carry out a range of personal care activities and tasks in support of and supervised by a Registered Nurse. To achieve this, the HCA will:
- Competently perform the necessary aspects of care for patients.
- Ensure effective delivery of personal care in line with patient activities of daily living is provided to patients and that an acceptable standard is maintained.
- Follow all Trust policies and provide a safe and person-centred environment for the treatment of patients.
- Participate in personal and practice development activities to maintain standards of care.
Main duties of the job
Key Result Areas & Performance:
Demonstrates care and compassion to patients, carers and relatives to help ensure high quality-person-centred patient care is delivered at all times.
Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse.
Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care.
Maintain good relationships and an empathic approach to the patient's' family, relatives and carers and refer them to a trained nurse for any questions they may have on the client's condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patient's physical and psychological needs.
Accurately document care delivered to patients
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum plus HCA
Contract
Permanent
Working pattern
Full-time
Reference number
197-AJ-R-8538-C
Job locations
Lewisham and Greenwich NHS trust
Lewisham High Street
London
SE13 6LH
United Kingdom
Job description
Job responsibilities
Patient care and clinical duties
Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.
Communicates/liaises with members of the multi-disciplinary team to ensure high standards of patient care.
Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.
Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional.
Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.
Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained professional for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patients physical and psychological needs.
Policies, procedures and standards
To maintain patient confidentiality at all times and follow information governance policies and procedures.
To participate in maintaining accurate and up-to-date records, e.g. fluid intake charts to ensure effective communication.
To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
Job responsibilities
Patient care and clinical duties
Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.
Communicates/liaises with members of the multi-disciplinary team to ensure high standards of patient care.
Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.
Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional.
Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.
Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained professional for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patients physical and psychological needs.
Policies, procedures and standards
To maintain patient confidentiality at all times and follow information governance policies and procedures.
To participate in maintaining accurate and up-to-date records, e.g. fluid intake charts to ensure effective communication.
To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
What you need to do now
Applications are handled by Navigo Health and Social Care CIC on their own site — BOQQS does not collect CVs or hold your application. This listing closes on 30 Oct 2026.
Apply now