Maternity Link Support Worker Neurodiversity

Job summary

The Maternity Link Support Worker (MLSW) will support the Birmingham and Solihull Local Maternity and Neonatal System (LMNS) to improve outcomes for pregnant women from ethnic minority communities. Working with Community Midwifery Teams, Continuity of Carer teams, and community organisations, the post holder will support the delivery of key maternity initiatives, including Continuity of Carer, the Saving Babies' Lives Care Bundle, and Personalised Care and Support Plans.

The MLSW will provide person-centred support to women and their families throughout pregnancy, promoting health and wellbeing, encouraging healthy lifestyle choices, and signposting to appropriate services. The role will involve working proactively with women and their households to ensure maternity care is accessible, inclusive, and responsive to individual needs.

The post holder will deliver health messages through community engagement, outreach activities, and a range of communication methods to improve access to care and maternity outcomes. They will act as an advocate for women and families, build trusted relationships, support informed decision-making, and ensure the views of diverse communities are represented in service development.

As part of the LMNS, the MLSW will contribute to the delivery of the National Maternity Improvement Programme and the recommendations of Better Births, helping to provide safer, personalised, and equitable maternity care across Birmingham and Solihull.

Main duties of the job

You will have responsibility for managing a caseload, dealing with referrals, signposting, or referring people to specialist services, connecting people with community services to sustain seamless maternity care, providing continuity for their maternity health care and wellbeing needs.

Your role involves working with people who might be experiencing issues with access to services connected to complex issues, so you will need good listening and communication skills and be able to build effective partnerships with a wide range of organisations and community groups. Being proactive forming a network with other maternity co-Link Workers and primary care network Link Workers to navigate the woman to the right help/ service.

The MLSW will be required to manage their time effectively to meet the needs of the women and their families in addition to service needs as required across the LMNS.

The job outline highlights the main areas of responsibilities for the post but is not exhaustive. It is expected that in line with the development of the LMNS and the role, additional responsibilities that are commensurate to the role will be added to this role outline, to reflect the changing environment of the LMNS and maternity care system.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.