Nursing Support Worker

Job summary

An exciting opportunity has arisen for a Band 3 Nursing Support Worker to join the Pre Assessment team in Prince Phillip Hospital.

This role is varied and will support both the clinical and administrative functions of the team. The successful candidate will work closely with the Clinical Nurse Specialists and Nursing staff to support the delivery of high-quality, patient-centred care within the pre assessment department.

The post involves supporting nurse-led assessment clinics and undertaking delegated clinical tasks such as ECGs, venepuncture and observations, alongside a range of administrative duties to ensure the effective running of the service.

We are looking for a motivated, organised individual with good communication skills who can work flexibly as part of a team and use their own initiative.

Main duties of the job

• Support theteam in delivering care to patients in the pre assessment clinic.
• Assist in nurse-led assessment clinics, helping prepare equipment, manage patient flow and support clinical assessments
• Undertake delegated clinical tasks such as ECG recording, venepuncture and monitoring of observations, in line with training and competence
• Recognise and report any concerns or changes in a patient's condition promptly to a registered nurse
• Provide reassurance and support to patients and carers, promoting a positive patient experience
• Carry out a range of administrative duties, including booking appointments, managing clinic lists, data entry, and handling telephone enquiries
• Maintain accurate and timely documentation, ensuring confidentiality is always upheld
• Support the smooth day-to-day organisation of the service, prioritising tasks appropriately
• Work collaboratively with the wider multidisciplinary team

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services