Senior Healthcare Support Worker - Haemodialysis

Job summary

Barts Health NHS Trust is seeking a compassionate, enthusiastic, and motivated Healthcare Support Worker (HCA) to join our specialist Haemodialysis Team at Whipps Cross Satellite Dialysis Unit.

This exciting opportunity is open to both experienced Healthcare Support Workers and individuals who are new to care and looking to start a rewarding career within the NHS. Successful candidates who are new to care will be supported to complete the required Band 3 competencies and progress into a Band 3 role within six months.

Working alongside registered nurses and the wider multidisciplinary renal team, you will play a vital role in supporting patients with kidney failure who require life-sustaining haemodialysis treatment. You will help deliver high-quality, safe, person-centred care, ensuring patients receive physical, emotional, and practical support throughout their dialysis journey.

Main duties of the job

The Healthcare Support Worker will be an integral member of the haemodialysis nursing team, supporting the delivery of safe, effective, and compassionate care to patients receiving regular dialysis treatments. Working under the direct supervision of a Registered Nurse, the post holder will assist in meeting the physical, psychological, and social needs of patients while maintaining high standards of patient safety, dignity, and quality of care.

Key responsibilities include:

• Assisting registered nurses in the delivery of haemodialysis care and monitoring patients throughout treatment sessions
• Recording and reporting patient observations and escalating concerns promptly
• Preparing patients for treatment and supporting patient comfort during dialysis sessions
• Assisting with patient admissions, discharges, and transfers within the unit
• Supporting infection prevention and control measures, including cleaning and preparing clinical areas and equipment in accordance with local policies
• Assisting with stock management and ensuring clinical areas remain safe and well organised
• Providing reassurance, emotional support, and health promotion to patients and their families
• Maintaining accurate documentation and contributing to effective communication within the multidisciplinary team
• Participating in training, competency assessments, and personal development activities to achieve and maintain Band 3 competencies

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.