Team Leader

Job summary

The post holder will deal with daily departmental issues and provide senior administrative support to the administration management team. Ensuring appropriate reporting and action is taken and the relevant people informed. The post holder will work under the guidance of the Operational Management team to establish and take responsibility for office systems to ensure that the business of the area is undertaken in an efficient and effective manner. The post-holder is required to manage their day-to-day workload and use their initiative with limited supervision; this requires excellent judgement, organisational ability, communication skills and the ability to cope with working to tight and multiple deadlines.

The post contains a range of duties undertaken within procedural guidelines and work is frequently undertaken at the post holder's own initiative. This role involves frequently dealing with confidential and sensitive information.

The post holder will be responsible for the support and supervision for the Vaccination Assistants, Higher Clerical Officers and Porter/Driver staff employed within the BCUHB Integrated Vaccination Service, assisting with informal sickness absence management, ESR, Care referrals, SitReps. Coordinate communication with colleagues and departments.

Main duties of the job

• Supervise Vaccination Assistants, HCOs and Porter/Driver staff, managing daily operations and communication.
• Create weekly rotas, adjust cover for absences and maintain service levels.
• Manage departmental mailbox and coordinate with colleagues and departments.
• Monitor sickness absence, conduct informal interviews and maintain accurate records.
• Support formal sickness processes and assist with recruitment, induction and training.
• Provide senior administrative support, resolve issues and maintain good team communication.
• Hold staff meetings, manage timesheets and support performance reviews and PDRs.
• Ensure efficient use of resources and adherence to policies.
• Coordinate with pharmacy on vaccine availability and manage stock, waste and distribution in WIS.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.