Acute Operational Manager

Job summary

Are you an experienced operational leader with a passion for delivering high-quality, patient-centred care? We are seeking a dynamic and driven Acute Care Operations Manager to join our senior leadership team and lead the operational delivery of inpatient, access and urgent care services.

This is an exciting opportunity to play a key role in shaping and improving mental health services, working in a complex, fast-paced environment where your leadership will directly impact patient outcomes, staff experience and service performance.

Main duties of the job

As an Acute Care Operations Manager, you will:

• Lead the day-to-day operational management of designated specialist services
• Support the strategic planning and delivery of services across the locality
• Work closely with clinical leaders and multidisciplinary teams to drive performance, quality and safety
• Ensure services meet key performance indicators, financial targets and governance standards
• Foster a culture of continuous improvement, inclusion and compassionate leadership

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.