Administration Assistant

Job summary

An exciting opportunity has arisen for a part time administration assistant working 30 hours a week within The Integrated Community Stroke Service (ICSS). ICSS provides specialist care for Stroke and Transient Ischaemic Attack (TIA) or mini stroke patients, their families and carers throughout Cornwall and the Isles of Scilly.

The team consists of a Countywide Lead, Locality Team Leads, Stroke Specialist Nurses, Therapists, Business Support Supervisor, Secretaries and Administrative Assistants (this role).

Under the direction of the Business Support Supervisor, this role will support the Integrated Community Stroke Service in administrative and secretarial duties, patient bookings and assisting with the input of clinical activity data.

You should possess excellent communication, IT and time management skills to ensure the smooth running of the service. The role will be challenging and varied but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team.

Each team member is required to be flexible in contributing to the overall Trust agenda and in responding to changes in both management agenda and priorities.

Main duties of the job

The post holder will be a key foundation member in providing full clerical support to various key functions within the ICSS Team to provide an efficient and effective administrative service. Be the first point of contact for all patients, their relatives, carers, health and social care professionals, referrers and visitors and ensure they are fully assisted, as required.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.