Health Care Assistant

Job summary

***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post***

The Healthcare Assistant role sits within the Greenwich Community COPD Team and will support the Matrons, Associate Matrons and Physiotherapists to assess and manage COPD patients as part of their ongoing care. They will also also support the team administrators in their role providing telephone response, urgent communication and diary management.

Main duties of the job

• To complete physical health observations, such as oxygen sats, weight and blood pressure
• To complete home risk assessment for prospective oxygen patients
• Picking up of microbiology samples and dropping to collection point
• Using RIO (electronic system) to record and retrieve information on service users.
• Undertaking word processing for the provision of required reports, letters, summaries, etc. within the set standards.
• Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.
• Undertake administrative duties to support clinicians.
• Undertaking an assistant role in Pulmonary Rehabilitation classes to support clinicians. Be able to supervise patients with a range of co-morbidities and physical health challenges. Understand the importance of exercise and facilitate patient engagement.
• Booking of appointments and maintaining clinicians' RiO diaries
• Maintaining a database of team equipment and liaising with contractor for servicing

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care