Health Care Assistant

Job description

Job responsibilities

To support the Nursing Team and wider clinical team in delivering high-quality, safe and compassionate patient care within a busy GP practice.

The Healthcare Assistant will undertake a range of clinical and patient care duties, working independently within their level of competence and as part of the multidisciplinary team.

Clinical Duties

• Undertake blood pressure monitoring and record results accurately.

• Perform ECGs as required.

• Carry out NHS Health Checks, including relevant health assessments and lifestyle advice.

• Provide simple wound care and dressing changes.

• Undertake suture and clip removal where appropriate.

• Perform ear irrigation following practice protocols.

• Administer vitamin B12 injections under an appropriate Patient Specific Direction (PSD), subject to training and competency.

• Assist GPs and nurses with IUCD fittings and removals, and contraceptive implant procedures.

• Support patients with health promotion, lifestyle advice and preventative healthcare.

• Recognise and report any concerns or changes in a patient's condition to the appropriate clinician.

Patient Care and Communication

• Provide a welcoming, caring and professional service to patients.

• Treat all patients with dignity, respect and compassion.

• Communicate effectively with patients, relatives and members of the healthcare team.

• Maintain patient confidentiality and adhere to information governance requirements.

• Support patients who may be anxious or require additional assistance during clinical procedures.

Administration and Record Keeping

• Maintain accurate and timely patient records using the practice clinical system.

• Ensure clinical documentation is completed appropriately following consultations and procedures.

• Assist with the preparation of clinical rooms and maintain adequate stock levels.

• Ensure equipment is cleaned, maintained and stored appropriately.

Infection Prevention and Health & Safety

• Follow infection prevention and control policies and procedures.

• Maintain a clean, safe and organised clinical environment.

• Dispose of clinical waste and sharps safely in accordance with practice policies.

• Adhere to safeguarding, health and safety, and confidentiality requirements.

• Report incidents, risks or concerns promptly.

Teamwork and Professional Development

• Work collaboratively with GPs, nurses, Healthcare Assistants and other members of the practice team.

• Manage workload effectively and use initiative whilst recognising professional limitations.

• Attend relevant training, practice meetings and development activities as required.

• Maintain and develop clinical skills through appropriate training and competency assessments.

• Contribute to a positive, supportive and professional working environment.

We are seeking an experienced, compassionate and enthusiastic Healthcare Assistant who:

• Has previous experience working as a Healthcare Assistant, ideally within general practice or primary care.

• Has good communication and interpersonal skills.

• Is organised, reliable and able to manage their own workload.

• Can work confidently both independently and as part of a team.

• Demonstrates a caring, professional and patient-focused approach.

• Is willing to maintain and develop their clinical skills.

All clinical duties must be undertaken in accordance with appropriate training, demonstrated competency, authorisation and practice policies.

The duties outlined above are not exhaustive and may be reviewed in line with the changing needs of the practice.

Job responsibilities

To support the Nursing Team and wider clinical team in delivering high-quality, safe and compassionate patient care within a busy GP practice.

The Healthcare Assistant will undertake a range of clinical and patient care duties, working independently within their level of competence and as part of the multidisciplinary team.

Clinical Duties

• Undertake blood pressure monitoring and record results accurately.

• Perform ECGs as required.

• Carry out NHS Health Checks, including relevant health assessments and lifestyle advice.

• Provide simple wound care and dressing changes.

• Undertake suture and clip removal where appropriate.

• Perform ear irrigation following practice protocols.

• Administer vitamin B12 injections under an appropriate Patient Specific Direction (PSD), subject to training and competency.

• Assist GPs and nurses with IUCD fittings and removals, and contraceptive implant procedures.

• Support patients with health promotion, lifestyle advice and preventative healthcare.

• Recognise and report any concerns or changes in a patient's condition to the appropriate clinician.

Patient Care and Communication

• Provide a welcoming, caring and professional service to patients.

• Treat all patients with dignity, respect and compassion.

• Communicate effectively with patients, relatives and members of the healthcare team.

• Maintain patient confidentiality and adhere to information governance requirements.

• Support patients who may be anxious or require additional assistance during clinical procedures.

Administration and Record Keeping

• Maintain accurate and timely patient records using the practice clinical system.

• Ensure clinical documentation is completed appropriately following consultations and procedures.

• Assist with the preparation of clinical rooms and maintain adequate stock levels.

• Ensure equipment is cleaned, maintained and stored appropriately.

Infection Prevention and Health & Safety

• Follow infection prevention and control policies and procedures.

• Maintain a clean, safe and organised clinical environment.

• Dispose of clinical waste and sharps safely in accordance with practice policies.

• Adhere to safeguarding, health and safety, and confidentiality requirements.

• Report incidents, risks or concerns promptly.

Teamwork and Professional Development

• Work collaboratively with GPs, nurses, Healthcare Assistants and other members of the practice team.

• Manage workload effectively and use initiative whilst recognising professional limitations.

• Attend relevant training, practice meetings and development activities as required.

• Maintain and develop clinical skills through appropriate training and competency assessments.

• Contribute to a positive, supportive and professional working environment.

We are seeking an experienced, compassionate and enthusiastic Healthcare Assistant who:

• Has previous experience working as a Healthcare Assistant, ideally within general practice or primary care.

• Has good communication and interpersonal skills.

• Is organised, reliable and able to manage their own workload.

• Can work confidently both independently and as part of a team.

• Demonstrates a caring, professional and patient-focused approach.

• Is willing to maintain and develop their clinical skills.

All clinical duties must be undertaken in accordance with appropriate training, demonstrated competency, authorisation and practice policies.

The duties outlined above are not exhaustive and may be reviewed in line with the changing needs of the practice.