Health Care Support Worker - 12 Month Maternity Cover

Job summary

There is one permanent post and one 12 month maternity cover post as a Health Care Support Worker on the Hope Unit. You will play a vital role in supporting registered nurses and the wider multi-disciplinary team to deliver safe, effective and person-centred care to people experiencing mental ill health and/or learning disabilities. You will work directly with patients, supporting their daily care, wellbeing and recovery while maintaining professional boundaries and promoting dignity, respect and inclusion.

This is a hands-on role in a fast-paced inpatient environment. You will be expected to remain calm under pressure, respond sensitively to emotional distress and support the early prevention and management of challenging behaviour using least-restrictive approaches. You will receive appropriate supervision, training and development to help you grow in your role.

The post involves working a rota that includes days, nights, weekends and bank holidays in line with service needs.

Main duties of the job

o To undertake and accurately document observations and nursing care in line with Trust Policy and to accurately document nursing care in the nursing notes when required which will then be countersigned by a qualified practitionero To ensure the promotion of safety, wellbeing and interests of clients, staff and visitors to the unit if ward basedo To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in an individuals' behaviour or condition.o To communicate effectively with patients, staff, families and other external agencies and use a polite telephone manner. To use verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health or learning disability needs.o Demonstrate good interpersonal skills and a positive attitude within the team and when dealing with the patients, their families and members of the publico To contribute to maintaining the ward's agreed philosophy, aims and objectives.o To carry out duties as allocated by a qualified practitioner. Engage with patients to undertake activities and carry out duties that have been agreed with a qualified practitioner and follow a care plan. Required to use own initiative and decision making in the planning and delivery of some basic activitieso Provide input to care plan discussions with a qualified practitioner where requested, using knowledge of patient and environment.

About us

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel