Health Care Support Worker - Pre Operative Assessment

Job summary

The Pre-Operative Assessment Service is an established team that plays a vital role in ensuring patients are prepared safely and effectively for surgery. As the service continues to develop and expand, we are seeking a motivated and adaptable Band 3 HSW to support the delivery of high-quality patient care and contribute to service improvement initiatives. Working as part of a multidisciplinary team, the post holder will support the assessment and preparation of patients undergoing elective surgery. The role combines direct patient care, clinical skills and administrative responsibilities to ensure patients receive a seamless pre-operative assessment experience.

Key duties will include undertaking phlebotomy, performing and recording electrocardiograms (ECGs), collecting patient observations, supporting patient screening processes, and assisting Nurse Practitioners in identifying patients who may require further investigation. The post holder will also provide administrative support.

A significant aspect of the role will be supporting the continued development of the service, including assisting with the implementation/roll-out of health screening questionnaires and digital assessment processes. The successful candidate will contribute to achieving performance targets, improving patient pathways, and ensuring patients are optimised for surgery. This is an excellent opportunity for an enthusiastic individual who enjoys working in a patient-focused environment.

Main duties of the job

Undertake venepuncture/phlebotomy in accordance with local policies and procedures. Perform and accurately record ECGs. Measure and record physiological observations including blood pressure, pulse, oxygen saturations, height and weight. Support patients through the pre-operative assessment process, providing information and reassurance where appropriate. Assist with the completion and validation of pre-operative health screening questionnaires. Escalate any concerns or abnormal findings to registered healthcare professionals. Maintain accurate clinical documentation and electronic patient records. Provide administrative support including appointment management, data entry and correspondence. Support service developments, quality improvement initiatives and achievement of waiting time and assessment targets. Work collaboratively with colleagues across surgical specialties and supporting departments to ensure efficient patient pathways. Uphold patient confidentiality, dignity and safety at all times.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.