Healthcare Support Worker (Clee Ward - female acute ward)
Black Country Healthcare NHS Foundation Trust · Healthcare Assistant · viaNHS Jobs
£25760.00 to £27476.00
- Closing date
- 29 Oct 2026
- Posted
- Today
- Specialism
- Healthcare Assistant
- Sector
- Healthcare
- Reference
- nhs-5667847
This advert was published by NHS Jobs and is shown here for reference. BOQQS did not take this listing directly from the employer. View the original on NHS Jobs
Job summary
Health Care Support Worker - Band 3
The role of Health Care Support Worker is a key and valued part of our in-patient services - assisting and supporting our Nursing Provision.
We are looking to recruit personable, flexible and motivated Health Care Assistants to support with the delivery of care to our patients. You should be motivated and forward thinking in your approach and possess excellent communication and inter-personal skills. A degree of flexibility in approach is required along with a willingness to learn whilst working in a busy and challenging environment. You will be caring and attentive with the skills to build strong and trusting relationships with people. It is also important that you work well in a team as you will work alongside other healthcare assistants, qualified nurses and rest of the MDT.
Applications are invited to all who support our core values: Compassionate , Accountability, Respect and Empowered .
Main duties of the job
- You will provide high standard of care to patients, and treat patients with dignity and choice
- You will be a professional member of the multi-disciplinary team and a team player
- Contribute positively to the development of the service
- You will be willing to receive further training to help you enhance your skills.
- You will be flexible and adaptable
- Contribute to the maintenance of the care environment.
About us
At Black Country Healthcare NHS Foundation Trust, we're building a high-calibre, diverse and inclusive mental health team. One that will give talented professionals like yourself the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.
Our ambitious service delivery model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families.
All new members to our Trust can look forward to an exciting and thorough induction programme, an outstanding rewards package, including access to a range of CPD (Continuing Professional Development) opportunities, opportunities for professional development and career progression supported by a Talent Management programme, clinical and professional support from a diverse and growing multi-disciplinary team, a creative, learning and forward thinking environment, an extensive Health and Wellbeing offer from internal and external services, generous annual leave, an NHS pension, long service awards, our net deduction car lease scheme and our 'purchase white goods through salary' scheme.
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Fixed term
Duration
11 months
Working pattern
Full-time
Reference number
285-0374-MH
Job locations
Bushey Fields Hospital - Clee Ward - Female Acute Ward
Bushey Fields Road
Dudley
DY1 2LZ
United Kingdom
Job description
Job responsibilities
- To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff.
- To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff.
- To provide support to patients with their personal care.
- To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients.
- To promote communications and act as an advocate for patients who have experienced difficulty in communicating.
- To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the nurse-in-charge during periods of duty.
- To work with all members of the multi-disciplinary team to promote quality care.
- Work in collaboration with the patient, involving them at all times with their care.
- To ensure, by attitude, approach and response, the continuation of good working relationships between staff and patients within the unit.
- To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients.
- To contribute to the promotion of patients education and well-being.
- To monitor and encourage and record patients in their consumption of food and drink.
- Accompany appropriate patients off site as and when required.
- To undertake the relevant management of aggression training such as or MAPA.
- To assist in the maintenance of a safe environment.
- To participate in the observation of patients at risk.
- To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies.
- To participate in all projects and research schemes to improve the quality of the patients life.
- To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust.
- To attend mandatory courses/lectures/in-house training, as required.
- To develop skills and knowledge in the area of mental health care by undertaking mandatory and additional training
- Infection prevention & control is everybodys responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures.
- To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
- To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service.
Job responsibilities
- To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff.
- To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff.
- To provide support to patients with their personal care.
- To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients.
- To promote communications and act as an advocate for patients who have experienced difficulty in communicating.
- To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the nurse-in-charge during periods of duty.
- To work with all members of the multi-disciplinary team to promote quality care.
- Work in collaboration with the patient, involving them at all times with their care.
- To ensure, by attitude, approach and response, the continuation of good working relationships between staff and patients within the unit.
- To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients.
- To contribute to the promotion of patients education and well-being.
- To monitor and encourage and record patients in their consumption of food and drink.
- Accompany appropriate patients off site as and when required.
- To undertake the relevant management of aggression training such as or MAPA.
- To assist in the maintenance of a safe environment.
- To participate in the observation of patients at risk.
- To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies.
- To participate in all projects and research schemes to improve the quality of the patients life.
- To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust.
- To attend mandatory courses/lectures/in-house training, as required.
- To develop skills and knowledge in the area of mental health care by undertaking mandatory and additional training
- Infection prevention & control is everybodys responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures.
- To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
- To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service.
What you need to do now
Applications are handled by Black Country Healthcare NHS Foundation Trust on their own site — BOQQS does not collect CVs or hold your application. This listing closes on 29 Oct 2026.
Apply now