Neonatal Support Worker - Non Clinical Band 2

Job summary

Non-Clinical Support Worker - Neonatal Unit (NNU)To provide essential non-clinical support to the Neonatal Unit by ensuring the clinical environment, equipment, and stock levels are maintained to a high standard. The role enables registered nurses and clinicians to focus on direct patient care, contributing to safe, effective, and efficient service delivery.

Key Responsibilities

1. Stock Management and Ordering

Maintain appropriate stock levels of consumables and supplies within the neonatal unitOrder stock in accordance with Trust procurement processesReceive, check, and store deliveries safely and in line with infection prevention standardsMonitor usage trends and escalate shortages or supply issues promptlyEnsure stock areas are clean, organised, and accessible

2. Equipment Preparation and Management

Prepare incubators, cots, and other neonatal equipment for useEnsure all equipment is clean, functional, and ready to support patient admissions and ongoing care

Restock equipment after use to maintain readinessAssist with equipment tracking and availability across the unitReport faults, damage, or servicing requirements in a timely manner

Main duties of the job

Non-Clinical Support Worker - Neonatal Unit

Stock Management & Ordering

Order, receive, and maintain adequate levels of consumables and equipmentMonitor stock levels and ensure timely replenishmentOrganise and maintain stock rooms in line with safety and infection control standards

Equipment Preparation

Prepare, check, and restock incubators, cots, and clinical equipment ready for use

Ensure equipment is clean, functional, and available to support admissions and ongoing care

Escalate any equipment faults or shortages promptly

Cleaning & Infection Prevention Support

Clean and decontaminate equipment and designated areas in accordance with IPC policiesSupport high standards of cleanliness across the unit to reduce infection risk

Assist with turnaround of bed spaces between patients

Environmental Organisation

Maintain a safe, tidy, and well-organised clinical environmentEnsure supplies are accessible and stored appropriatelyRemove waste and dispose of materials safely following Trust policies

Support to Clinical Team

Undertake non-clinical tasks to enable nurses and clinicians to focus on direct patient care

Assist with general unit tasks such as transporting equipment or suppliesRespond to ad hoc requests from the clinical team within role boundaries

This role provides essential non-clinical support to the neonatal team by ensuring equipment, stock, and the environment are consistently maintained to a high standard, enabling safe, efficient, and high-quality patient care.

About us

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).