Senior Care Support Worker - AMU2

Job summary

An exciting opportunity has arisen for enthusiastic and dedicated Senior Clinical Support Workers to join the team on AMU2 within the Rainbow Unit.

We are looking for caring, compassionate and motivated individuals who thrive in a fast-paced acute environment and are committed to delivering high-quality patient-centred care.

As a valued member of the multidisciplinary team, you will play a key role in supporting the delivery of safe and effective care to patients with a wide range of acute medical conditions. You will be supported by an experienced and knowledgeable team and encouraged to develop your skills and knowledge through ongoing training and development opportunities.

This is an excellent opportunity for individuals who are passionate about making a difference to the patient experience and who enjoy working as part of a dynamic and supportive team.

Main duties of the job

The Senior Clinical Support Worker will work collaboratively with registered nurses and the wider multidisciplinary team to deliver high-quality, compassionate, and individualised patient care within the Acute Medical Unit. Under the direction and supervision of a registered nurse, the post holder will contribute to the assessment, planning, implementation, and evaluation of patient care, ensuring patients are treated with dignity, respect, and kindness at all times.

The post holder will be responsible for supporting patients with activities of daily living, undertaking delegated clinical tasks within their competence, and promoting patient comfort, safety, and wellbeing. They will be expected to recognise, respond to, and promptly report any changes in a patient's condition to the appropriate member of the healthcare team.

Effective communication is an essential part of the role. The post holder will communicate professionally and sensitively with patients, relatives, carers, and colleagues, contributing to a positive patient experience and supporting effective multidisciplinary team working.

The Senior Clinical Support Worker will maintain accurate documentation, adhere to Trust policies and procedures, and actively contribute to maintaining a safe, clean, and supportive clinical environment. The post holder will also participate in training and development opportunities to enhance their skills and support the delivery of high standards of care.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)