Team Leader

Job summary

We at Cora Health are delighted to be recruiting for a Team Leader to join our growing Patient Care Coordination centre (PCC). Our PCC is the first point of contact for our patients. The team register all referrals into our Community Service Division for our NHS contracts. You would be joining the PCC at an exciting time as we focus on operational excellence by delivering our patient care initiatives and preparing ourselves for the future. We are looking for inspirational leaders, who place coaching and people development at the heart of all they do. You should be comfortable with complex information and getting involved in the detail, whilst having a strategic approach to all that you do. You will be responsible for a specified NHS Service and can influence and lead the performance of up to 15 Patient Care Advisors whilst empowering them to provide the best possible service. As a Team Leader you will monitor and ensure the achievement of the team's operational performance KPI's, continuous improvement and personal development. You will use data to drive performance and develop excellent working relationships with Service Managers across the business. As a proven leader you will coach and instil a high-performance culture.

Main duties of the job

We at Cora Health are delighted to be recruiting for a Team Leader to join our growing Patient Care Coordination centre (PCC). Our PCC is the first point of contact for our patients. The team register all referrals into our Community Service Division for our NHS contracts. You would be joining the PCC at an exciting time as we focus on operational excellence by delivering our patient care initiatives and preparing ourselves for the future. We are looking for inspirational leaders, who place coaching and people development at the heart of all they do. You should be comfortable with complex information and getting involved in the detail, whilst having a strategic approach to all that you do. You will be responsible for a specified NHS Service and can influence and lead the performance of up to 15 Patient Care Advisors whilst empowering them to provide the best possible service. As a Team Leader you will monitor and ensure the achievement of the team's operational performance KPI's, continuous improvement and personal development. You will use data to drive performance and develop excellent working relationships with Service Managers across the business. As a proven leader you will coach and instil a high-performance culture.

About us

Cora Health is a north east company with our head office at Quorum Business Park in Longbenton. This brings a wide range of opportunities to grow and develop as a colleague. You'll be in the heart of what's going on and be able to develop your career as you become more experienced within the business.