Warehouse Team Leader

Job description

Job responsibilities

Use staff supervision experience to ensure smooth daily warehouse operations, including meeting performance metrics, ensuring compliance with standards, and maintaining a good working environment for warehouse and delivery operatives.Day-to-day provision of staffing, ensuring all rota lines are coveredEnsuring all department records are maintained, including all mandatory workplace regulations such as Health & Safety and Fire Safety. Maintaining further records such as delivery schedules and stock inventory levels.

Maintain staff records such as absence, training, driving licences, and DBS, in line with the Trusts standard KPIs.Evidence of the promotion of high standards of discipline in delivering the required service.Timely and constructive feedback to team members as and when requiredProvide inductions and training to new staffHigh-quality appraisal outcomes, identifying areas requiring development and proposing appropriate methods of developmentEvidence of team development and improvement in performance, both individually and as a teamIdentify areas for improvement within the warehousing and distribution environment and propose changes to inform service development and Trust policy.Be responsible for stock control for the central logistics store and supervise Warehouse and Delivery Operatives moving stock around the Trust, ensuring the equipment received by front line clinicians meets required standards and is fit for purpose.Maintain responsibility for the delivery vans used by the warehouse and delivery operatives, including general maintenance, servicing and upkeep. Ensure movement logs are captured in accordance with Trust PolicyDesign and create performance reports which will be presented to the Governance and Performance Manager on a regular basisDesign and create stock reports fed into Procurement, Finance, and Supply & Distribution to ensure departments are fully informed ofthe departments stock position.Be the super user of the stock management system, understanding all elements of the software and using it to produce qualitative and quantitative outputs to inform the Trust on stock position.Provide regular stock takes of all items held within the WarehouseDraw reports from the stock management system as and when required by other departments within the Trust.Redesign the stock management system to meet departmental needs as improvements are identified.Plan complex delivery schedules and work plans for the WDO team to ensure all necessary work is allocated daily to meet organisational requirements. Modify deliveries to meet customer needs and, as a consequence, reallocate work to ensure all areas of the Trust have the required resources to undertake their work in their responsible areas.Be an authorised signatory for the departmentPurchase assets using the Trusts e-procurement system, including consumables, equipment, and diagnostic kits, amongst other items

Running a safe and effective warehouse operation which includes having a full daily staffing rota with appropriately trained and motivated staffMaintain a very high standard of Health and Safety, ensuring there are no trip hazards, staff working within the working areas are aware when the forklift is moving, and staff wear appropriate PPE.Booking stock into the warehouse using the stock management system and storing equipment in a safe and secure manner, using a forklift where requiredKeeping accurate stock records and rotating stock to ensure no items exceed their use-by date.Reducing waste wherever possible and keeping stock clean and dry.Ensuring any accidents or near misses are reported immediatelyUndertaking regular stock takes of all items held within the warehouseDeliver daily briefings to Warehouse and Delivery teams to ensure all team members are informed of responsibilities and any updates or changes which may affect themManage the day-to-day running of the warehouse, including staff, stock movement, and safety regulations. Have the autonomy to change processes to ensure all set KPIs are met.

Line manage the Warehouse and Delivery Operatives, ensuring that the provision of logistical service is maintained during opening hours, 7 days a week, 365 days a yearUndertaking the Warehouse and Delivery Operatives personal development reviews (PDR) and encouraging further development of the teamTake responsibility for line management duties such as welfare, personal support, sickness management, rotas,and training.

Monitor the quality of work and provide advice, guidance and support as appropriateAuthorise overtime to ensure rotas are covered, and peaks in demand are met with appropriate staffing cover.Undertake the recruitment of new staff to fill vacancies within the team and undertake the induction of those new staffUndertake first line management responses to grievances including informal resolution and first stage level hearingsBe responsible for the management of disciplinary issues including issuing advice & guidance and managing disciplinary hearings relating to minor misconduct.Undertake investigations in accordance with the disciplinary policy as directed

Job responsibilities

Use staff supervision experience to ensure smooth daily warehouse operations, including meeting performance metrics, ensuring compliance with standards, and maintaining a good working environment for warehouse and delivery operatives.Day-to-day provision of staffing, ensuring all rota lines are coveredEnsuring all department records are maintained, including all mandatory workplace regulations such as Health & Safety and Fire Safety. Maintaining further records such as delivery schedules and stock inventory levels.

Maintain staff records such as absence, training, driving licences, and DBS, in line with the Trusts standard KPIs.Evidence of the promotion of high standards of discipline in delivering the required service.Timely and constructive feedback to team members as and when requiredProvide inductions and training to new staffHigh-quality appraisal outcomes, identifying areas requiring development and proposing appropriate methods of developmentEvidence of team development and improvement in performance, both individually and as a teamIdentify areas for improvement within the warehousing and distribution environment and propose changes to inform service development and Trust policy.Be responsible for stock control for the central logistics store and supervise Warehouse and Delivery Operatives moving stock around the Trust, ensuring the equipment received by front line clinicians meets required standards and is fit for purpose.Maintain responsibility for the delivery vans used by the warehouse and delivery operatives, including general maintenance, servicing and upkeep. Ensure movement logs are captured in accordance with Trust PolicyDesign and create performance reports which will be presented to the Governance and Performance Manager on a regular basisDesign and create stock reports fed into Procurement, Finance, and Supply & Distribution to ensure departments are fully informed ofthe departments stock position.Be the super user of the stock management system, understanding all elements of the software and using it to produce qualitative and quantitative outputs to inform the Trust on stock position.Provide regular stock takes of all items held within the WarehouseDraw reports from the stock management system as and when required by other departments within the Trust.Redesign the stock management system to meet departmental needs as improvements are identified.Plan complex delivery schedules and work plans for the WDO team to ensure all necessary work is allocated daily to meet organisational requirements. Modify deliveries to meet customer needs and, as a consequence, reallocate work to ensure all areas of the Trust have the required resources to undertake their work in their responsible areas.Be an authorised signatory for the departmentPurchase assets using the Trusts e-procurement system, including consumables, equipment, and diagnostic kits, amongst other items

Running a safe and effective warehouse operation which includes having a full daily staffing rota with appropriately trained and motivated staffMaintain a very high standard of Health and Safety, ensuring there are no trip hazards, staff working within the working areas are aware when the forklift is moving, and staff wear appropriate PPE.Booking stock into the warehouse using the stock management system and storing equipment in a safe and secure manner, using a forklift where requiredKeeping accurate stock records and rotating stock to ensure no items exceed their use-by date.Reducing waste wherever possible and keeping stock clean and dry.Ensuring any accidents or near misses are reported immediatelyUndertaking regular stock takes of all items held within the warehouseDeliver daily briefings to Warehouse and Delivery teams to ensure all team members are informed of responsibilities and any updates or changes which may affect themManage the day-to-day running of the warehouse, including staff, stock movement, and safety regulations. Have the autonomy to change processes to ensure all set KPIs are met.

Line manage the Warehouse and Delivery Operatives, ensuring that the provision of logistical service is maintained during opening hours, 7 days a week, 365 days a yearUndertaking the Warehouse and Delivery Operatives personal development reviews (PDR) and encouraging further development of the teamTake responsibility for line management duties such as welfare, personal support, sickness management, rotas,and training.

Monitor the quality of work and provide advice, guidance and support as appropriateAuthorise overtime to ensure rotas are covered, and peaks in demand are met with appropriate staffing cover.Undertake the recruitment of new staff to fill vacancies within the team and undertake the induction of those new staffUndertake first line management responses to grievances including informal resolution and first stage level hearingsBe responsible for the management of disciplinary issues including issuing advice & guidance and managing disciplinary hearings relating to minor misconduct.Undertake investigations in accordance with the disciplinary policy as directed