Band 4 IT Business Change Support Officer

Job summary

Help us deliver the digital changes that make a difference across UHB.

We are looking for a proactive, organised and enthusiastic Business Change Support Officer to join our Digital Healthcare Business Analysis and Change Management (BACM) team.

You will play an important role in keeping our portfolio of digital change moving, supporting the coordination and triage of requests, tracking progress, organising key meetings and activities, and ensuring high-quality documentation and governance.

A unique aspect of this role is the opportunity to directly support the Chief Clinical Information Officer (CCIO) and Chief Nursing Information Officer (CNIO), providing valuable exposure to senior clinical digital leadership and the development and delivery of digital healthcare across UHB.

This is an excellent opportunity for someone who enjoys variety, takes pride in being organised and wants to develop their career in digital healthcare, business analysis and change management.

Main duties of the job

You will provide day-to-day coordination and administrative support to the Business Analysis and Change Management (BACM) team, helping to ensure digital change activity is effectively organised, monitored and governed.

A key part of the role will be directly supporting the Chief Clinical Information Officer (CCIO) and Chief Nursing Information Officer (CNIO), alongside supporting Business Analysis and Change colleagues across Digital Healthcare.

Your responsibilities will include reviewing and triaging new requests, tracking ongoing work, coordinating meetings and activities, maintaining accurate records and documentation, and supporting resourcing, recruitment and knowledge management.

We are looking for someone highly organised, proactive and dependable, with good communication skills and attention to detail. You will be comfortable managing competing priorities, engaging confidently with colleagues at all levels and using your initiative while working within established processes and governance arrangements.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.