Senior Care Assistant

Set within the heart of Shrewsbury, our established residential care home provides a warm, nurturing, and dignified environment for older adults, including those living with dementia. We take pride in creating a true home from home where residents feel respected, supported, and valued as individuals. Our care approach places person-centred support at the core of every decision, ensuring that every resident receives attentive, compassionate assistance tailored to their personal needs and routines.

The Senior Care Assistant is vital to maintaining these standards. In this key role, you will bridge the gap between residents, families, visiting healthcare teams, and management, providing steady leadership on the floor and ensuring that every shift runs smoothly and safely. Your presence ensures that care is delivered with genuine warmth and clinical integrity, fostering an atmosphere where both residents and staff can flourish.

Shrewsbury itself offers a wonderful backdrop for your working life, combining historic market town character, beautiful riverside walks along the Severn, and easy transport connections across Shropshire and the wider West Midlands.

Location: Shrewsbury

Salary: £26,500 – £28,500 per year

Employment: Permanent

The Role

As a Senior Care Assistant, you will take lead responsibility during your shift, guiding a dedicated team and ensuring the highest standards of individual care are upheld.

• Leading and coordinating the care team across your shift, allocating tasks effectively and supporting colleagues with daily duties.
• Providing compassionate, dignified, and personalised care to residents, actively promoting their independence and wellbeing.
• Safely ordering, storing, administering, and recording medication in strict accordance with policy and regulatory standards.
• Developing, reviewing, and updating detailed care plans and risk assessments to reflect the changing needs of residents.
• Serving as a key liaison for visiting health professionals, including general practitioners, district nurses, and social workers.
• Acting as a dependable point of contact for family members, offering regular updates, reassurance, and empathetic communication.
• Responding promptly and calmly to emergencies or changing resident conditions, initiating appropriate clinical escalations when required.
• Mentoring, coaching, and supervising newer care assistants, helping them to develop their skills and confidence.
• Maintaining thorough daily handover records and observational notes to ensure seamless continuity of care between shift changes.

About You

• Essential: Proven experience working within an adult residential or nursing care setting, ideally in a senior or lead capacity.
• Essential: Level 3 NVQ or Diploma in Health and Social Care, or a completed Level 2 with commitment to achieving Level 3.
• Essential: Up-to-date medication administration training along with practical experience in safely managing medication rounds.
• Essential: Strong verbal and written communication skills for accurate record keeping, handovers, and compassionate family liaison.
• Essential: A patient, empathetic, and resilient approach, with a natural ability to foster trusting relationships with residents.
• Essential: Flexibility to work a rotational shift pattern that includes alternate weekends and occasional bank holidays.
• Desirable: Experience in dementia care, end-of-life care, or holding champion roles such as moving and handling.
• Desirable: Familiarity with electronic care planning systems and digital medication management software.

A Typical Day

Your day begins with a comprehensive handover from the outgoing team, gathering crucial updates on resident wellbeing before allocating duties to care assistants. Throughout the shift, you will lead the medication round, assist residents with their morning routines or personal care, and collaborate with visiting district nurses or doctors. You will pause to listen to a resident's stories over a cup of tea, respond swiftly to call bells, and guide newer colleagues through complex care routines. By the time you complete your electronic daily logs and brief the incoming shift, you know your attention to detail and compassion have created a secure, uplifting environment for everyone in the home.

What You Can Expect

• A permanent, secure position within a supportive and well-resourced care home in Shrewsbury.
• 28 days annual leave including bank holidays.
• Comprehensive induction, mandatory training refreshes, and fully funded opportunities to complete higher qualifications.
• Structured pathways to progress into supervisory roles such as Team Leader, Care Coordinator, or Deputy Manager.
• Workplace pension scheme to help you plan for the future.
• Uniform provided and DBS check costs fully covered.
• A positive, welcoming workplace culture that values teamwork, open communication, and staff wellbeing.

If you are an experienced care professional seeking a rewarding position where your dedication is genuinely valued and your leadership skills can flourish, we would love to hear from you. To take the next step in your social care career and make a lasting difference to our residents' lives, please submit your updated CV today to begin the conversation.