Senior Radiology Clinical Support Worker

Job summary

An opportunity has arisen for an enthusiastic, flexible and motivated Band 3 Radiographic Assistant with an interest in patient care to join our busy, friendly team in MRI. The post will be based in the Royal Glamorgan Hospital and the successful candidate will be expected to have a flexible approach in order to support other MRI departments across the organisation.

The post holder will have a good standard of general education including numeracy and literacy skills, with a commitment to undertake training to NVQ Level 3 in Health and Social Care/Clinical Healthcare Support.

The post holder will be required to act as a pivotal role in the patient pathway within Radiology, supporting clerical and clinical duties as required. They will be expected to respond to routine queries, provide encouragement, reassurance and care to patients, and effectively liaise with other disciplines to discuss patient preparation, appointment times, and transport needs.

This post is fixed term/secondment for 12 months from start date to cover maternity leave. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.

Main duties of the job

To assist trained and medical staff to provide safe care for patients within MRI.

To support qualified staff in MRI using knowledge and skills developed in the role.

To contribute to service improvements and communication ensuring safe and timely patient care.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you're comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our 'Croeso Candidate' booklet below for more information.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.